A Deaf-led approach
This shared experience creates trust and support that is practical, respectful and empowering.
Personal Assistant support
Independence, choice and support you can trust
Our Deaf-led PA service helps people manage daily life while remaining in control of their choices and routines.
Ask about PA supportA Deaf-led approach
Support built on trust
Clients work with people who understand Deaf culture, BSL communication and the barriers Deaf individuals face.
Person-centred support plans
We work closely with each client to develop a personalised plan reflecting their needs, routines, preferences and goals. Our role is not to take over decisions, but to help each person remain in control.
- Attending appointments
- Communication support and understanding information
- Shopping and community activities
- Everyday tasks at home
- Social outings and companionship
- Navigating services
Safeguarding and comfort
Wherever possible, female Personal Assistants support female clients and male Personal Assistants support male clients. This promotes dignity, safeguarding and a respectful environment.
Supporting independence
Support may include learning life skills, exploring volunteering, building confidence in social situations or having reliable help that makes daily life feel safe and settled.
A service built on trust
The relationship between a Personal Assistant and client is at the heart of our service. We aim for every person to feel understood, respected and confident that their needs are being met.